No Contracts
With Tpad123 there are NO contracts. It's a simple pay as you go monthly plan and you can leave the service at anytime without additional charges.
Call Recording
Every incoming and outgoing call can be recorded. Great for staff training, note taking on playback or for legal essentials. You can listen to the call recording as many times as you like and can even be download to your PC to keep the recording for as long as you like.
Cost Control
You can control which phone numbers employees can make by restricting outbound calls to premium rate and international numbers. Tpad123 also includes an Easy View dashboard with reporting and summary of activities.
Phone Directory / Services
Easily add suppliers and your top contact details from Outlook, iOs, Gmail and more to Tpad123 and customize ringtones and much more.
Music On Hold
Keep callers entertained and informed with over 50 licensed tunes or create your own announcements. to be played when waiting in a call queue or on hold.
Automatic Answer
Make the first contact with your customer a professional one by creating personalised rules, answering calls with announcements menu systems, music or re-routing specific numbers to other extensions or voicemails.
Access Door Control
Place a Keypad onto your Door and only those with the required PIN number can gain entry through the door. All records saved to your Dashboard.
Block Nuisance Calls
Increase productivity by blocking nuisance callers or withheld numbers with a keypad option to route certain calls to the right places.
Day / Night Controls
Set a range of open and closing hours for every day of the week and customise where your calls should go including messages, keypad menu systems or websites. Simply switch on or off if you're on your own or leaving the office at any time.
Disaster Recovery Plans
Prepare for the worst by using Tpad123 as your disaster recovery programme to keep your business running. With a range of hold services, call routing, menu systems and announcements you can initiate Disaster Recovery mode at any time.
Diary Callbacks
Send your customers appointment reminders via text or voicemail. Your customer can choose to accept or change by pressing their phone keypad which means less missed appointments and more time saved.
API Connectivity
Tpad123 can be integrated into other software programmes such as your CRM, Accounting or Payroll systems using our Tpad123 API access.
Additional Call and SMS Bundles
Each monthly plan includes call minutes to mobiles and landlines. We've also included text message bundles so that you can easily budget in advance. You can add additional minutes and texts at any time through your Tpad123 portal.
Phone Lines and Numbers
The number of Phone lines and phone numbers included in your monthly package. We can also port 90% of existing phone numbers, please click to check availability.
UK Landline Minutes Included
The number of calling minutes included in your package per month to UK Landline numbers. These are in addition to your free internal calls and include free call connection.
UK Mobile Minutes Included
The number of calling minutes included in your package per month to UK Mobile numbers. These include free call connection.
0845 / 0870 Minutes Included
Calls to 0845 and 0870 numbers are included in your UK Landlines minutes. These include free call connection.
Upgrade Lines & Minutes
You can add phone lines, numbers and calling minutes at anytime, by simply adding to your account through your Tpad123 Account Portal.
Ring Anywhere
Set multiple phones to ring at the same time. Includes your mobile or handsets in multiple offices or premises so no-one misses a call.
Ring Times
You can choose how long a handset or line will ring for before being routed to an alternative such as voicemail, voice menus, call pick up groups or announcements.
Announcements
You can choose from a range of pre-recorded announcements or record your own voice from your handset.
Voice Menu Systems
Create and customise a Voice Menu System that asks the caller to select a keypad number from upto 9 options. You can customise all options to ring specific people or Call Pick Up groups, further announcements or voicemails. Also known as IVRs – Interactive Voice Recognition.
Voicemail to Email
Have your voicemail messages automatically sent to your email address as an audio file, so that you can pick up on the go and listen to your messages where ever you are.
Live and Historical Reporting
Tpad123 provides a range of live and historical dashboard views and reports, all customisable with downloadable reporting tools. Monitor, track and record incoming calls. Outbound calls, waiting times, numbers in use, extensions in use, employee activities, time, expense and remaining call plan minutes and SMS.
Call Listening
Listen to calls to support employees with training or monitoring needs.
Wallboard
Customisable wallboard allows employees to see how many calls are in the queue, call waiting times and missed call statistics.
Daily Call Limits
Send limits so that certain numbers can only be contacted for a set duration, or limit an employees line or extension to prevent unnecessary calls and wasted time.
Itemised Bill Reporting
See exactly who you've called, when you've called, who made the call, how long the call lasted and how much it cost. Our itemised billing is built into your Tpad123 portal and can be downloaded and viewed every month.
No Contracts
With Tpad123 there are NO contracts. It's a simple pay as you go monthly plan and you can leave the service at anytime without additional charges.
Call Recording
Every incoming and outgoing call can be recorded. Great for staff training, note taking on playback or for legal essentials. You can listen to the call recording as many times as you like and can even be download to your PC to keep the recording for as long as you like.
Cost Control
You can control which phone numbers employees can make by restricting outbound calls to premium rate and international numbers. Tpad123 also includes an Easy View dashboard with reporting and summary of activities.
Phone Directory / Services
Easily add suppliers and your top contact details from Outlook, iOs, Gmail and more to Tpad123 and customize ringtones and much more.
Music On Hold
Keep callers entertained and informed with over 50 licensed tunes or create your own announcements. to be played when waiting in a call queue or on hold.
Automatic Answer
Make the first contact with your customer a professional one by creating personalised rules, answering calls with announcements menu systems, music or re-routing specific numbers to other extensions or voicemails.
Access Door Control
Place a Keypad onto your Door and only those with the required PIN number can gain entry through the door. All records saved to your Dashboard.
Block Nuisance Calls
Increase productivity by blocking nuisance callers or withheld numbers with a keypad option to route certain calls to the right places.
Day / Night Controls
Set a range of open and closing hours for every day of the week and customise where your calls should go including messages, keypad menu systems or websites. Simply switch on or off if you're on your own or leaving the office at any time.
Disaster Recovery Plans
Prepare for the worst by using Tpad123 as your disaster recovery programme to keep your business running. With a range of hold services, call routing, menu systems and announcements you can initiate Disaster Recovery mode at any time.
Diary Callbacks
Send your customers appointment reminders via text or voicemail. Your customer can choose to accept or change by pressing their phone keypad which means less missed appointments and more time saved.
API Connectivity
Tpad123 can be integrated into other software programmes such as your CRM, Accounting or Payroll systems using our Tpad123 API access.
Additional Call and SMS Bundles
Each monthly plan includes call minutes to mobiles and landlines. We've also included text message bundles so that you can easily budget in advance. You can add additional minutes and texts at any time through your Tpad123 portal.
Phone Lines and Numbers
The number of Phone lines and phone numbers included in your monthly package. We can also port 90% of existing phone numbers, please click to check availability.
UK Landline Minutes Included
The number of calling minutes included in your package per month to UK Landline numbers. These are in addition to your free internal calls and include free call connection.
UK Mobile Minutes Included
The number of calling minutes included in your package per month to UK Mobile numbers. These include free call connection.
0845 / 0870 Minutes Included
Calls to 0845 and 0870 numbers are included in your UK Landlines minutes. These include free call connection.
Upgrade Lines & Minutes
You can add phone lines, numbers and calling minutes at anytime, by simply adding to your account through your Tpad123 Account Portal.
Ring Anywhere
Set multiple phones to ring at the same time. Includes your mobile or handsets in multiple offices or premises so no-one misses a call.
Ring Times
You can choose how long a handset or line will ring for before being routed to an alternative such as voicemail, voice menus, call pick up groups or announcements.
Announcements
You can choose from a range of pre-recorded announcements or record your own voice from your handset.
Voice Menu Systems
Create and customise a Voice Menu System that asks the caller to select a keypad number from upto 9 options. You can customise all options to ring specific people or Call Pick Up groups, further announcements or voicemails. Also known as IVRs – Interactive Voice Recognition.
Voicemail to Email
Have your voicemail messages automatically sent to your email address as an audio file, so that you can pick up on the go and listen to your messages where ever you are.
Live and Historical Reporting
Tpad123 provides a range of live and historical dashboard views and reports, all customisable with downloadable reporting tools. Monitor, track and record incoming calls. Outbound calls, waiting times, numbers in use, extensions in use, employee activities, time, expense and remaining call plan minutes and SMS.
Call Listening
Listen to calls to support employees with training or monitoring needs.
Wallboard
Customisable wallboard allows employees to see how many calls are in the queue, call waiting times and missed call statistics.
Daily Call Limits
Send limits so that certain numbers can only be contacted for a set duration, or limit an employees line or extension to prevent unnecessary calls and wasted time.
Itemised Bill Reporting
See exactly who you've called, when you've called, who made the call, how long the call lasted and how much it cost. Our itemised billing is built into your Tpad123 portal and can be downloaded and viewed every month.